— Comparer

In-house team vs a technology partner.

At some point a growing business needs more technology than its founder can carry. The two roads are: hire people and run a team, or bring in a partner who already has the breadth. Neither is automatically right — it depends on your size, how core technology is to what you sell, and whether you can keep a team busy and supervised. Here is the honest version, including where each one wins.

— Les options, côte à côte

Build an in-house team

Idéal pour Companies where technology IS the product, with enough steady work to keep specialists busy and a leader who can manage them.

Là où ça gagne

  • Full-time focus on your business and deep context that compounds over years.
  • Direct control over priorities and the ability to reshuffle work day to day.
  • Institutional knowledge stays in the building — the people who built it are still there next year.
  • For a software company, a strong internal team is a genuine competitive asset, not a cost centre.

Là où ça coûte

  • You need breadth no single hire has — web, backend, infrastructure, security, design. Covering all of it means three to five salaries, not one.
  • A senior engineer in Canada is a six-figure commitment before benefits, and the hiring takes months with a real risk of a bad fit.
  • Someone has to manage, review, and unblock them — usually the founder, which is the time you were trying to buy back.
  • A two-person team has a bus-factor problem: one resignation or parental leave and a system has no owner.
  • Hiring for a project means you over-staff for the quiet months that follow.

Work with a technology partner

Idéal pour Businesses that need senior technical work across several areas but cannot justify — or keep busy — a full in-house team of specialists.

Là où ça gagne

  • Breadth on day one: web, software, infrastructure, and security from one accountable team instead of five separate hires.
  • No recruiting, no payroll, no management overhead — you describe the outcome, not supervise the work.
  • You pay for the work that exists, then scale down without layoffs when it quiets.
  • Continuity is the partner’s problem, not yours — they cover for absence and turnover internally.
  • Senior judgement on the architecture, not a junior hire learning on your project.

Là où ça coûte

  • A partner is not sitting in your standup — context transfer takes a real brief, and the relationship needs tending.
  • You are one of several clients, so truly instant, all-day-every-day availability is what a dedicated employee gives, not a partner.
  • For very high, very steady technical volume, an internal team eventually costs less per hour than any outside rate.
  • The wrong partner leaves you dependent on someone who guards the keys — the right one documents everything and hands it over on request.

— Comment décider

Parcourez la liste et arrêtez-vous à la ligne qui vous ressemble.

  • Technology is the thing you sell, and you have years of steady work for specialists. Penche vers Build an in-house team
  • You need senior work across several areas but cannot keep five specialists busy. Penche vers Work with a technology partner
  • You are the one ending up as the unpaid IT manager and want that time back. Penche vers Work with a technology partner
  • You have one or two engineers and a bus-factor you lie awake about. Penche vers Work with a technology partner
  • You can attract, pay, and manage senior people, and the volume justifies it. Penche vers Build an in-house team
  • The work is real but lumpy — busy quarters and quiet ones. Penche vers Work with a technology partner

— Où SetKernel s’inscrit

  • We are the partner — and we say so when you should hire instead

    SetKernel is built to be the one accountable team across web, software, infrastructure, and security, so a growing business gets senior breadth without standing up a department. But if technology is your actual product and you have steady work for a real team, the honest answer is to hire — and we will tell you that in the first conversation rather than sell you a retainer you will outgrow.

  • We hand the keys over, on request, always

    The real risk with any outside partner is lock-in. We document the architecture, keep your code and accounts in your name, and will hand everything over to an internal hire the day you make one. A partner who is afraid of that day is the wrong partner.

  • We can also bridge to in-house

    A common path is to use a partner now and build a team later. We are happy to run things while you grow, then help you hire, onboard, and transition — because a clean handover is a better outcome than a client who feels trapped.

— Questions fréquentes

Is a technology partner just more expensive contractors?

No — and the difference is accountability. A contractor does a defined task and leaves; a partner owns an outcome across disciplines and stays responsible for it. You are not project-managing a partner the way you direct a contractor, and you are not stitching together five separate freelancers who each blame the others. That said, for a single, well-defined, one-off task, a contractor can be the cheaper and perfectly correct choice.

At what size does hiring in-house start to make sense?

Roughly when you have enough steady technical work to keep a specialist fully busy for a year, AND someone who can manage that person well. For most small and mid-sized businesses that point arrives one role at a time — often starting with a single generalist while a partner covers the specialist work around them. There is no clean revenue threshold; it is about volume and whether you want to be in the business of running a technical team.

What if we hire someone and still need help in areas they do not cover?

That is the most common real situation, and a good reason a partner and an in-house hire are not either-or. One internal generalist plus a partner for security, infrastructure, and the heavier builds is often the most cost-effective shape for a mid-sized business. We work alongside in-house staff regularly and treat them as the client-side lead, not competition.

How do we avoid getting locked into a partner?

Insist on three things from anyone you engage: code and accounts in your name, documentation you can read without them, and a written commitment to hand over on request. We do all three as standard. The test of a good partner is whether leaving them would be straightforward — if it would not be, that is the warning sign.

— Dites-nous ce dont vous avez besoin

Vous hésitez sur la voie à suivre ?

Décrivez le problème en deux paragraphes — ce que vous exploitez, ce qui vous freine, à quoi ressemble le résultat. Nous vous dirons honnêtement quelle option convient, même si ce n’est pas nous. Réponse écrite dans un délai d’un jour ouvrable.